Just a few of our thousands of excellent reviews…
Blocked Drain
"HappyDrain provided excellent service for my blocked drain! They responded promptly, arriving on time and diagnosing the issue quickly. The technician was professional, friendly, and explained the cause of the blockage clearly, even offering tips to prevent future problems. Their work was thorough, efficient, and reasonably priced, making the entire process stress-free. I'm highly impressed with their commitment to quality and customer satisfaction. If you're facing drain issues, I highly recommend HappyDrain for fast, reliable, and affordable service. Thank you for a job well done! "
Clogged kitchen sink pipe
"I was really glad with the service that they provided. They just sent someone the same day that I called ,and they were able to unclog the pipe within the same day. I was really happy, I wished that I would've called them sooner as I was trying for over a week to clear it myself without getting any results... and I also was really happy with the customer service and their payment method, It was really easy to pay with the link that they sent me and they charged me the amount that It was agreed by phone, without any extra fees... I definitely recommend it to everybody "
Incredibly helpful
"Just moved into new home &found drains blocked. Water company said couldn't come out for 3-5 days, - too long if you can't use the loo! Left message for Gary. Even though it was Sunday, he called back really quickly and talked us through what problem might be, reassured us we'd be okay overnight, and if the water company still wasn't able to attend, he'd come out Monday to fix things. Thankfully, water company engineer very helpfully appeared at 6pm and cleared things. Gary called back early Monday to check on us, and was again so helpful. Couldn't ask for someone more helpful!"
Prompt, efficient service
"Sam was professional and polite, job done efficiently, thanks."
Unblock garden drain
"Great efficient service from start to finish, would highly recommend this company"
Drain unblocking
"Excellent company to deal with. Polite, friendly and reasonably priced. A credit to the drain industry! Will certainly be recommending them and will be using them again. Special mention and thanks to Josh the expert drain man. Finally, paying them online (following receipt of invoice) was so easy, if you use the weblink they send you. Why can't all trades companies be like this?!"
Toilet/sink blocked
"Polite, knowledgeable , and sorted the problem out in a timely and professional manner, he was a credit to the company with a great work ethic ."
Drainage survey
"Honestly the most efficient business I have come across. Called up and had a drainage survey booked in within 5 minutes at a very reasonable price. Jason who conducted the survey was very polite and helpful and William was great with getting the survey over to me in a very timely manner. Would highly recommend."
Drain unblocked without an issue
"Noticed a blocked drain over the weekend. Booked an appointment for Monday and the guy did it professionally. It turned out to be a slightly bigger job as the blockage was in the neighbours drain so the guy helpfully unblocked their drain as well. Would definitely recommend this company and I will be using them in the future too. "
Clear drains.
"Happy Drains Ltd responded and attended very promptly - Drains were cleared and are now very happy."
Blocked drain
"A fantastic, professional service from Joe today from when he called to say he was on his way until the job was completed. Not a straightforward job due to a concealed/hidden manhole, Joe was knowledgeable and managed to get the job done! Highly recommend!"
Clearing drain
"Great service. Easy to book, easy to pay, came swiftly, and chap you fixed the drain was brilliant, and gave me some useful advice. "
Unblocking of outside drain
"I have had a problem for quite a while but previous tradesman did not solve the problem but Happy Drains did."
Resolved blocked toilet
"We reached out in the late morning and the issue was resolved by 3:30pm the same day. Very quick and efficient service, the engineer was very polite and friendly. Will definitely use again if further issues arise."
Drain Blockage
"Very quick to respond to enquiry and came out same day to fix. Efficient and great service."
Unblocking of drain
"Great communication from start to finish. Engineer was friendly, helpful & sorted the issue quickly. "
Blocked drain
"Fantastic, prompt service, our engineer was extremely thorough and very friendly. Would highly recommend! Thanks."
Heavily blocked waste pipes.
"Fantastic service and employees. Arranging the appointment was exceptionally easy as the people on the phones were friendly and efficient. Jason from Happy Drains arrived on time and even called ahead to let us know exactly when he'd be arriving. Jason was polite and friendly from beginning to end. He sorted out the problem far quicker than expected considering the dire state of the blockage. After he'd done a wonderful job he then explained exactly how it had happened in detail, what needed to be fixed and told me some preventative measures to help avoid the problem from recurring until then."
Unblocked a kitchen sink waste pipe
"The company was quick to respond to my initial call. The job was completed the following afternoon taking less than 15 minutes to complete. The technician was very polite and helpful. There was no call out fee or a dodgy plumber shaking his head for five minutes, making you think you've got a massive crisis on your hands. I will use this firm again in the future without doubt. "
Serious blocked toilet
"We have a great and professional service to be conducted by Mr. Damian (at Sutton) under Happy Drains Ltd this morning. Damian is so experience and professional to fix our serious blocked toilet within 45 mins. Damian is so patient to explain to us the whole situation. Deeply appreciated. Thanks Damian and Happy Drains team. A good and very reliable team !! thanks again."
Unblocking of drain/sewage pipe
"The drain engineer arrived punctually. He made the area safe for passers by, as the drain hole cover was in the pavement outside in the street. He cleared the immediate blockage with a rod but then used the power water jet to flush out the whole pipe and clear away the accumulated grease and fat causing the blockage. At one point he practically disappeared inside the drain to remove a ball of fat with his hand! He was extremely thorough and efficient and left the drain sparkling clean! He was polite and friendly throughout. An overall top notch service!"
Unblocked our drain
" Arrived when they said they would. Did a great job and there were no nasty added charges,"
Had a really bad block in my drain effecting washing machine and boiler
"Amazing experience. Fast, knowledgeable and efficient. Called them at 12 pm they were here by 3pm... here 30 mins and problem sorted Very experienced and good value Thank you. "
Blocked drain
"Quick response; good diagnosis on what to do; right equipment to clear the problem; did the job and explained how to reduce recurrence / maintainence. Good people to do work locally. And fair pricing"
Kitchen sink was unblocked
"Professional work, polite and thorough specialist. Flexible with time for me needs. Kent me informed about the exact time he is coming. Thank you very much for your help. Will recommend to friends"
Drain blockage
"I contacted Happy Drains to arrange for my mother's drain to be unblocked. It is stressful being 200 miles from my elderly mother, who struggles to maintain her home. I am very grateful to Happy Drains for such a seamless service, as they sorted out the issue in no time and provided good advice on next steps to avoid a repeat of the problem. "
Fair set price, no funny business just a great and reliable service.
"Brilliant as always. I've used Happy drains on many occasions for my holiday let properties and here is why - they charge a flat fee and never have a problem spending a little extra time if required, they are always professional and arrive on time and with the required equipment and always get the job done. If they can't fix it straight away they are quick with the CCTV to diagnose without charging silly money. They are honest, reliable and that is why I only use happy drains."
Blocked drain
"They came back to us quickly with an all inclusive quote. I booked straight away and they were here the next day as agreed. The engineer was very courteous and just got on with the job. He was done quickly and cleared up. Excellent service. I would highly recommend this company."
Blocked kitchen drain
"The amazing reviews of Happy Drains seem well warranted. Our experience was beyond excellent. Fantastic customer service, friendly, efficient and effective service. Had someone with us in less than an hour. Fixed issue, and cleaned up, then even checked an upstairs sink for us too. Ours was a small job yet I felt like a valued customer from the first call. I cant really recommend highly enough."
Unblocking drain
"The blocked drain was identified quickly. The work was done very professionally and any mess cleaned up. Very happy with the service. "
Clearing blocked drains
"I called the company after a recommendation and a man arrived later the same day. He was friendly and professional, quickly set up the equipment and worked his magic with the two blocked drains. He offered advice on keeping the drains clear in future and made sure the area was clean and tidy before he left. I have no hesitation in recommending this firm."
Drain clearance
"Happy Drains responded promptly to my request to unblock a drain. They have done the same for two neighbours now and have been recommended on our local WhatsApp. Came out same day, kept me updated on when they were coming. Good communication and were up front about cost. Cleared the drain, no issues. Payment was quick and easy via an invoice on completion with link in email - I paid via Apple Pay. "
Outside drain unblocking
"Fantastic service! The gentleman was polite and professional, he fixed our issue in no time and just before Christmas. Forever grateful and they will be the first I call if I have a similar issue in the future. Thank you!"
Outside drain clearing
"Calm her within an hour of my call. Polite and efficient from start to finish. Really happy. Thank you."
Drain clearance
"Call answered promptly, local engineer then responded within 5 minutes, scheduled a visit and arrived on time the following day. Problem quickly identified and resolved. Very efficient."
Outside drain blocked
"Called about a rental property late afternoon, was answered straight away. They were there the next morning. I wasnt there but tennant says was happy with tidiness and courtesy. "
Drain issues
"We booked in a clean because our drain in the back garden smelled like rotting eggs. The technician took off the manhole cover and could see it was completely blocked. He had all the tools on hand to unblock the drain and it looks sparkling now. He was very knowledgable and we learned a lot about Victorian drains! Would definitely use again!"
Drain unblocked
"Happy Drains were excellent. He was with us within 3 hours of contacting the company. He knew exactly what he was doing. Was polite, clean and efficient. Went above and beyond to clear a nasty blockage. Couldn't have been more impressed with the service. Thank you. Would highly recommend "
New frame & drain cover plus cement surround
"Lovely company to deal with. Friendly helpful staff. Contractors arrived on time & delivered exactly what we'd booked. Even though it was just drain cover it was finished off really nicely. Looks nice & smart again now. Thank you! "
Great service
"We had a very problematic drain blockage that only had access from the toilet and no manholes. The guys turned up, very professional, polite and persevered with the issue until the drains were cleared. I would 100% recommend to anyone who requires this type of service. "
Clearing of bathroom drain.
"Exceptional experience with this company! The booking process was seamless. Communication with the company was very clear on scheduling and having costs upfront meant no lingering worry on the final bill. Work was done quickly and the technicians were very professional. Payment was smooth as well (was able to use Apple Pay). Will definitely get my business again if needed and will recommend them to anyone else in the same situation."
Toilet unblocking
"We had Arran come round to unblock our toilet after I tried all the usual DIY attempts. He explained everything fully, told us the options and tried everything possible without going in to the more costly fixes. He completed the job within the an hour and the cost was exactly what was quoted on the phone. He explained how to prevent it happening again and had a great chat about other DIY things around the house. Definitely would recommend. "
Overflowing blocked outside drain
"I am very pleased with the service from Happy Drains! I decided to go with you as the price given over the phone was made clear from the beginning and no hidden fees, also payment was easy and straight forward. BIG thanks to the man who came out to fix my drain he was excellent, very professional, polite and did a great job. Thanks "
Blocked Drain
"End to end customer service is excellent, Chris the engineer was brilliant! very knowledgeable and honest, has saved me thousands of pounds by providing an alternative solution to resolve the issue, would highly recommend Happy Drains again and they will be doing my further works, thanks for the excellent service!"
Blocked outside drain
"Super impressed. Tommy and Gordon showed up within hours of my distressed phone call as our outside drain was completely blocked. They fixed it within minutes and shared their expertise for preventing blockage in the future. Friendly, courteous, incredibly knowledgeable and professional. My only go to from now on. "
Clearing of bathroom drain.
"Exceptional experience with this company! The booking process was seamless. Communication with the company was very clear on scheduling and having costs upfront meant no lingering worry on the final bill. Work was done quickly and the technicians were very professional. Payment was smooth as well (was able to use Apple Pay). Will definitely get my business again if needed and will recommend them to anyone else in the same situation."
Toilet Unblocking
"Very happy with Luke's work! He provided a clear explanation regarding the cause of the blockage and advice on how to avoid it happening again. Even cleared up after himself! Would use Happy Drains again! "
Kitchen sink drain cleared
"The engineer from Happy Drains cleared my slow running kitchen sink drain in minutes. The plumbing is not straightforward but he saw the issue and cleared the blockage very quickly without wasting time. He was very thorough and cleaned up afterwards. My sink now drains faster than it has in years and I am very happy. I was told exactly how much it would cost beforehand, so no hidden extras, plus the engineer offered a 28 day call back for free if the issue wasn't resolved. "
Blocked toilet - resolved promptly and effectively
"Great service from Luke who managed to get our upstairs toilet unblocked in less than half an hour. Good customer service, was able to arrange a convenient time for the visit and Luke was very polite and courteous. The price was much cheaper than elsewhere, I will definitely use Happy Drains again for any future drain blockages!"
Blocked kitchen drain cleared
"A difficult, awkward blockage below ground level was cleared efficiently."
Main soil pipe blokage was cleared.
"Professional, courteous and reliable. The call was booked with a friendly and professional demeanour. The tradesman who visited was clear in explaining what was required and the work that was carried out after he'd completed it. The blockage was mainly due to a build up of limescale over a very long period of time and was cleared quickly and effectively. Wouldn't hesitate to recommend Happy Drains."
Blocked bathroom toilet
"They could not clear it initially so went outside and cleared the drain which they didn't need to (as that should be a Council responsibilty) - would recommend this company every time"
Blocked outside drain
"Very reassuring man on phone. Gave me clear advice and fixed price, explained what engineer would be doing. Engineer booked quickly for next day. Engineer completed job in the hour, no fuss, no stress. Highly recommend, will use again. "
Blocked drain cleared
"Blocked drain was cleaned out and working again in no time at all . The appointment was made over the phone and the engineer rang when he was on his way . He used a high pressure jet and left everything tidy. "
Exterior Drain Unblocking
"Called Happy Drains and their guys came within a couple of hours. Excellent, friendly guys who sorted the problem, checked all was running well and cleared debris."
Cleared blocked drain
"Was on time - phoned when on the way - and did the job professionally "
Severe drain blockage cleared fast
"We used the Basingstoke branch, and I couldn't be happier. We had a severe blockage in our main waste pipe due to previous owners dumping grease for years. I called in the morning, they came just after lunch. The engineer was friendly and knowledgeable and explained every step thoroughly, cheerfully answering my questions (I'm curious about everything) and did the job quickly and with a great sense of humour, letting me fill the fatburgs that flowed out. Price was brilliant too. Couldn't recommend enough. "
Blocked Drains
"Tommy was very polite and I couldn't have wished for a better service. I would highly recommend Happy Drains"
Clearance of blocked sewage pipes
"Contacted Happy Drains with a full description of the problem. An appointment was arranged. I was supplied with a list of services and prices. I was contacted on the day giving me a time of arrival. William carried out the necessary work quickly and efficiently. He was very knowledgeable and gave useful advice. Happy Drains is a great company to deal with from start to finish with no hidden costs. I would highly recommend them."
Clearing stagnant, blocked gully/drain
"Everyone I spoke to before and during the job was friendly and helpful. Luke came in good time as arranged and was extremely quick, efficient and helpful, clearing the problem and providing a missing grille to prevent future problems. We really appreciated his extra efforts and will use the company again! Very reasonable. "
Shared sewer blocked and unresponsive to my jet wash efforts.
"Happy Drains responded quickly and operative Tony arrived within an hour. No faffing-inspected the problem. Using specialist grab tool removed gravel and a bent spoon !! from the offending area then jet washed clear and restored proper flow. Area left clean and tidy. Would definitely recommend. Thanks Team Happy."
sink waste pipe blocked
"I called happy drains with blocked sink waste, the receptionist arranged for the technicians to attend the following day informing me they would call me 30 minutes prior to arrival. The technicians did call me 30 minutes before arriving. They understood the difficulties involved with the blocked waste as the access was challenging and with patience and experience they unblocked the blockage. The guys were polite, tidy, on time, and knowledgeable. Will defiantly use happy drains again "
Unblocking a drain
"The Happy Drains technician (Tommy) came round very quickly and had our drain sorted in minutes. Very nice and knowledgeable chap would definitely recommend. "
Blocked Drain
"I recently used Happy Drains for a drain unblocking service. They were incredibly efficient and reliable, arriving on time and getting the job done swiftly. The technician explained the problem clearly and followed up with some useful before and after photography. I would highly recommend their services for anyone in need of professional and dependable drain solutions. Their prices are extremely competitive too!"
Blocked sink
"Brilliant service called out in two hours all running very happy customer"
CCTV Drain
"Patrick came out to our property to do a CCTV drain inspection. He was so knowledgeable and friendly, nothing was too much hassle. Would absolutely use Happy Drains again based on my experience today. Thank you! "
Unblock drain re kitchen sink
"Happy Drains sent Alex who was superbly focused and dedicated. He rapidly identified the blocked kitchen sink that had not been resolved by a plumber was a drainage issue (as suspected), found the drains, identified the correct one linked to the kitchen, sent a camera down to find the blockage, and rinsed it away with high pressure water jet. Took an hour, with a lot accomplished. No additional or unexpected charges. Very happy with their service and professionalism (given dealing with these sorts of issues can be a minefield of distrust)."
Blocked kitchen and bathroom sinks
"Avril, Jack and Jordan were all outstanding and insisted on visiting twice to ensure that all my drains were completely clear. Efficient, knowledgeable and working to very high standard. All for a very competitive fixed price. This company is excellent. Thank you. "
Drainage blockage resolved swiftly
"Great service, courteous professional, reasonably priced, drains unblocked efficiently, no fuss, everyone happy."
Quick & effective drain unblock
"I called Happy Drains to help unblock an external drain at our home. Initial customer service on the phone was quick, polite and even though I called early afternoon, they managed to find someone to visit that same day. The drain was unblocked successfully and the engineer was polite and provided useful advice for future avoidance of issues. I'd recommend."
Unblocking a very smelly bathroom sink
"I rang Happy Drains at 8:45am on a Monday morning to say I had a blocked and very smelly drain in the bathroom sink. They sent someone out who arrived at 11am - he unblocked the sink, checked the shower and toilet in the same bathroom, took photographs and cleaned everything perfectly. Such great service in such a timely manner. We also use Happy Drains at my work place and have always found their team great!"
Clearing a blockage in the drains under the kitchen sink
"Absolutely superb service and I'm a fussy chartered surveyor ! Responded quickly to my email, came to sort the problem the next day . The blockage didn't shift easily but with determination the problem was sorted . All for an agreed up front fee , no additional charges. "
Drain unblocking
"Excellent company to deal with. Polite, friendly and reasonably priced. A credit to the drain industry! Will certainly be recommending them and will be using them again. Special mention and thanks to Josh the expert drain man. Finally, paying them online (following receipt of invoice) was so easy, if you use the weblink they send you. Why can't all trades companies be like this?!"
Drain unblockage
"Excellent service, easy to book, punctual and diligent with excellent response time and great service. Easy to deal with and very efficient systems. "
Unblocking a foul waste pipe outside the house
"He kept us informed by phone when he was going to arrive. He was extremely cheerful, very practical and had everything done within no time. If I ever need this sort of service again, I would definitely use Happy Drains again. Professional, completely honest and swift."
Partially blocked soil pipe.
"Glad I called Happy Drains when I got an issue with my downstairs toilet overflowing! Damian attended within 24 hours and got straight to it, no fuss, no "hmmmm... (you know what comes next) deep breath intake, etc..). Damian was a pro and worked his way round the problem until it got done. I'm not squeamish for these kind of jobs but I soon realised that blocked drains require professional equipment and experience! Happy customer"
Toilet was a bit blocked needed cleaning through.
"Fantastic service and all sorted within 24hrs of our initial enquiry. Friendly helpful and brilliant service. Really reasonably priced. "
Unblock outside drain
"We are very happy with the service from first phone call through to the fixing of the problem. Such friendly helpful and professional staff. I will retain the phone number if needed again and certainly will be recommending Happy Drains company. "
Drain and sewer clearance
"Realised I had a problem when had to almost swim to the car. Thought I was covered by B Gas Homecare but I wasn't. Called out Happy Drains, competitive price, friendly and helpful on the phone. Turned up when they said they would. Quickly assessed the situation and cleared the sewer. Cleaned up and left. Staff were friendly and polite. I couldn't ask for more, would recommend them "
Blocked drain just before Christmas
"Very friendly service, appointment obtained quickly and resolved our problem simply and effectively. Would definitely use again. "
Blocked drain cleared
"Excellent and prompt service. Reliable and efficient. I will definitely use this company again and I have already recommended them to neighbours. "
The main drain from bathroom blocked. Backed up to kitchen drain.
"This was my 87 yr old mother's house. We lifted the manhole cover thinking maybe we could unblock it, but it was full. So any water drainage was just overflowing. Euch!! A neighbour recommended Happy Drains. Phoned them about 9.30 Saturday morning. They were with her by 6. They kept in contact all day to let us know the expected arrival time. Super friendly, excellent communication, good price. Great service, especially for my elderly mum. Thankyou"
Happy Drains = Happy Homeowner
"Fantastic service, drain was unblocked in no time. Mark was fantastic and professional. Thank you, price was great with no hidden cost. I had a builder who advised they may have to lift the tiles to get to the drain, luckily escaped that as I would have had to replace the entire kitchen "
Drain unblocking
"Luke came our new years eve and was lovely and got the job done in no time at all. They also fitted us in earlier as they happened to have someone passing by. Great service. Happy Drains, happy customer. "
Drain clearing
"Cleared the blocked pipe and flushed through cleaned around the drain, helpful and pleasant,would certainly recommend."
Very prompt and professional service.
"Very prompt and professional service. Got the job done with minimum of fuss and was very friendly and informative."
Blocked drain
"Called Happy Drains as couldn't unblock my drain with my rods. The guy came and connected his jet wash to my hosepipe and sprayed the jet along the pipe with immediate effect! Unblocked in less than than 5 minutes. Excellent customer service and so rewarding to have running drains again. It was a build up of fat. "
Clearance of outdoor drain
"Easy to book, great communication, skilled and tidy work, and easy to pay invoice by Apple Pay. Good value and clear pricing too. Top notch!"
Is your property served by a septic tank or a sewage treatment plant?
If so, are you aware of all the off-mains drainage environmental and building regulations?
More importantly, do you know if your off-mains drainage system is compliant with the new regulatory reform called the Small Sewage Discharge General Binding Rules?
Find out how Happy Drains can help...
